User manual

How LeadGap works, plan by plan

What each subscription unlocks, how to work the pipeline, and how to plug in the integrations that turn LeadGap into a full outbound stack.

Subscriptions

$29 / mo

Solo

Freelancers taking their first web-design or lead-gen swings.

What you get
  • Up to 10 active lead reservations (30 days each).
  • Global lead access — pick any city or niche.
  • AI gap analysis + a first outreach message per lead.
  • Kanban pipeline (New → Contacted → Meeting → Won).
  • Avatars: Scout, Tracker.
How to use it
  • Open Hunt, filter by region or industry, click a card to reserve.
  • Work leads inside 30 days — otherwise they return to the open board.
  • Send the AI opener, log the reply, drag the card to the next column.
$79 / mo

Pro

Full-time hunters who need volume and a live map.

What you get
  • Everything in Solo, plus up to 50 active reservations.
  • Daily auto-refresh of new leads in your territories.
  • Interactive leads map with colour-coded gap pins.
  • CSV export of every lead and every activity event.
  • Priority email support.
How to use it
  • Enable your territories under Settings → Territories to pre-load the map.
  • Bulk export from Hunt → CSV to feed your CRM or outreach tool.
$199 / mo

Agency

Small teams sharing one board.

What you get
  • Everything in Pro, plus up to 200 active reservations.
  • 5 team seats sharing the same reservation pool.
  • White-label CSV / PDF exports.
  • Priority enrichment queue on new scans.
  • Dedicated onboarding call.
How to use it
  • Owner invites seats from Admin → Users. Each seat sees the shared pipeline.
  • Assign leads by dragging the avatar onto the card.

Note: the scoring model and lead-source mix are proprietary and not documented here. The manual describes what you see, not how it is built.

The 30-day pipeline, in plain English

  1. Reserve a lead — it is yours for 30 days and disappears from everyone else's board.
  2. Send the AI opener within 48 hours. First-mover wins.
  3. Log every reply, call or visit — the timeline is what the AI reads to draft follow-ups.
  4. Move the card: Contacted → Meeting → Won. Won leads stay yours forever.
  5. If you take no action for 7 days before expiry, the Ghost Hunter warning fires — act or release.

Drag & drop your leads

The pipeline is a full drag-and-drop kanban. Grab the ⋮⋮ handle on the left of any card and drag it into the next column — the status saves instantly. Tap or click anywhere else on the card to open the lead detail.

  • Desktop: click-hold the handle and drop into any column.
  • Mobile: press-hold the handle for a moment, then drag.
  • Prefer a menu? Use the status dropdown on the card — same result.

Integrations

Bring your own accounts — LeadGap never resells minutes or numbers on top of the provider.

Twilio (voice + SMS, global)

Buy a business number and place AI-assisted outbound calls or drop voicemails from LeadGap.

  1. Create a Twilio account and buy a local phone number in your country.
  2. Copy your Account SID and Auth Token from the Twilio console.
  3. Paste them into Settings → Telephony and save.
  4. Turn on SMS Pumping Protection and Geo Permissions in Twilio to prevent abuse.

Your number, your billing. LeadGap only orchestrates the call.

46elks (voice + SMS, Sweden / Nordics)

Use when you need a Swedish or Nordic caller-ID that Twilio doesn't sell.

  1. Sign up at 46elks and rent a Swedish voice-capable number.
  2. Copy your API username and password from the 46elks dashboard.
  3. Paste them into Settings → Telephony → 46elks.
  4. LeadGap will use 46elks when the destination is +46 and Twilio otherwise.

Two-way conversational AI supported over the built-in audio bridge.

ElevenLabs (AI voice)

Renders your cold-call script into a natural voicemail or a live conversation.

  1. Create an ElevenLabs account and generate an API key.
  2. Import your Twilio / 46elks number in ElevenLabs → Phone Numbers.
  3. Set the post-call webhook to https://leadgap.tech/api/public/elevenlabs/postcall.
  4. Add the key under Settings → Telephony → Voice.

Preview and approve every script before it is sent to voice.

WhatsApp

Click-to-chat links that open a WhatsApp thread pre-filled with your opener.

  1. On any lead, click the WhatsApp icon to open the chat in a new tab.
  2. For automated inbound / outbound at scale, connect a Twilio WhatsApp sender.

No connector required for click-to-chat — it uses wa.me deep links.

Google Maps

Powers the interactive leads map and the location search on Hunt.

  1. Already wired to the LeadGap workspace key — no action required.
  2. Enterprise customers can bring their own key in Settings → Integrations.

Chief (voice agent)

The in-app proactive assistant. Voice-first briefing, reminders and lead triage.

  1. Click the Chief avatar in the corner and give mic permission.
  2. Ask: “what should I work on next?”, “draft a follow-up”, “call this lead”.

Included in every paid plan. Uses your telephony connection when calling.

Common questions

Can I upgrade or downgrade at any time?
Yes. Changes are prorated and take effect immediately. Active reservations are preserved up to the new plan's limit.
Do I need Twilio AND 46elks?
Only if you call multiple regions. Twilio covers most of the world; 46elks is the recommended add-on for Swedish caller-IDs.
Who owns the leads I reserve?
You do, for the reservation window. Once marked Won, the lead is yours indefinitely and never returns to the open board.
Is my telephony data shared with other subscribers?
No. Every subscriber's Twilio / 46elks / ElevenLabs credentials, call logs and transcripts are row-isolated.
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